Shipping: Price included for LTL to continental USA addresses with call-ahead appointment and liftgate
Assembly: Steller-patented floating, snap-together — no nails or glue
Width: Wide plank, 5" wide
Thickness: ¾" Solid wood - Highest quality (1comm-FAS, dry to 6-9%)
Finish: 100% solids, UV-cured polyurethane in satin sheen
Sealants: Factory-applied, water-based paraffin wax on all sides with additional sealant supplied with flooring
Assembly Clips: Rigid-PVC construction in 33" and 3" to match total sq ft
Spacers: Expanded foam, nitrile gasket
Customer Service: Contact support@floorsbysteller.com, call 1-800-955-7671, get free live-video calls by appointment & access the 24-hour knowledge hub
✓ Ensure Subfloor Flatness
Subfloors should be flat and dry within ⅛″ over 8–10 ft and free of debris. More Info: Preparing for a Steller Floor: Site Recommendations
✓ Control Indoor Climate
Maintain 35–50 % relative humidity at 65–85 °F to prevent wood movement. More Info: Recommended Interior Humidity Controls
✓ Routine Cleaning
Use a damp microfiber mop or cloth with a hardwood-safe cleaner; never let water pool. More Info: How to Clean a Steller Hardwood Floor
✓ Deep Cleaning & Spills
For large spills (more than 1 cup) or stubborn stains, remove affected planks, clean both plank and subfloor, let everything dry, then reassemble. More Info: Deep Cleaning Guide
✓ Flood Recovery & ReplacementAfter flooding, pull up all planks, dehumidify the subfloor, dry planks thoroughly, then reinstall or replace boards. More Info: Flood Recovery | Repair Guide
This standard warranty applies to all Steller Floors products and complements (but does not replace) our Terms & Conditions. Note: This product is eligible for the upgraded Lifetime Limited Warranty at an additional cost.
Craftsmanship Guarantee for 30 days following delivery
Plastic clips are to be free from defects and perform per Steller’s guidelines
Individual boards or clips proven defective under warranty terms; only those pieces are eligible for replacement
Replacement materials provided at no cost; labor (installation, removal, replacement) is not covered
Register your floor within 30 days at floorsbysteller.com/registration for faster service and ongoing support
Follow all installation & maintenance guidelines to keep this warranty in effect
Request support at support@floorsbysteller.com or submit a “Continuing Commitment” ticket to initiate a warranty claim at https://floorsbysteller.com/pages/support
